Following the shock of Northern Rock and Societe General, a cold wind is beginning to blow across the business world. Around the country Business Managers are wondering what their next challenge might be: growth or cutbacks? Leading through uncertain times requires a different approach to leading during times of certainty whether that is certainty of expansion or of belt tightening. Read on »
What Is Social Capital?
Social Capital is a concept that comes from economics. It can be defined as a combination of the number of relationships some one has, the economic usefulness to them of those relationships and the quality of them: effectively, how well known someone is, in what circles, and with what degree of affection. It is the social capital in an organisation that means that we care about the effect our work will have on the next part of the production chain, rather than slinging substandard work over the functional line saying, ‘done my bit, their problem now’.