Archive for September 2011

Time to Think is the title of a book by Nancy Klein. It was recommended as a resource by people I trust.
The first time I read it I didn’t really get it, it seemed like a variation on what I already knew and did.
Yet people I valued kept referring to it as being a terrific resource and method.
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Tags: acting appreciatively, active listening, ai at work, appreciating change, appreciative enquiry, appreciative inquiry, appreciative listening, business psychology, Case Studies, case study, change techniques, communication, Deep listening, employee engagement, facilitation, leadership, listening, positive, positive psychology, psychology, psychology at work, sarah lewis, team development
Posted in Appreciative Inquiry, Case Studies, Change Techniques, Leadership, Team Development |

The good news is: Performance Management Works
‘ A hospital that appraises around 20% more staff and trains about 20% more apprasisers is likely to have 1,090 fewer deaths per 100,000 admissions.’[i] Many other studies have also found this strong relationship between performance management, appraisals and organisational performance. How come then, it is a disliked process in so many organizations?
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Tags: acting appreciatively, appreciating change, business psychology, employee engagement, leadership, management, od, organisational development, performance appraisal, performance managment, positive psychology, positive psychology at work, practical positive psychology, psychology, research, sarah lewis, strengths-based
Posted in Employee Engagement, Organisational Development, Positive Psychology, Research |

We all know rudeness is an unpleasant aspect of life, did you also know it has a cost attached? Two researchers, Porath and Erez, have spent years exploring the effect of rudeness on people at work, this is what they have found:
- Between 1998 and 2005 the percentage of employees who reported experiencing rudeness once or more in a week doubled from almost 25% to almost 50%. Indeed in 2005 25% of employees reported experiencing rudeness at least once a day.
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Tags: acting appreciatively, appreciating change, business psychology, cost of rudeness, employee engagement, positive psychology, positive psychology at work, psychology, research, resistance to change, sarah lewis, strengths-based
Posted in Employee Engagement, Leadership, Positive Psychology, Research |