One might have thought that the expression of gratitude was for the benefit of the recipient, to feel acknowledged and affirmed in their generous act: possibly so. However the experience of gratitude also brings great benefit to the donor, and some of those benefits can be seen to act as an inoculation against the dangerous seductions of privilege, power and position.
Posts Tagged ‘management’
Many leaders are currently facing the challenge of leading in conditions of great uncertainty in an unpredictable environment. Yet much leadership and change guidance is predicated on the assumption of a relatively stable or foreseeable future – for which plans can be made. Here are some principles to help leaders continue to offer leadership even when firm plans are hard to come by.
1. Keep Leading
When researching his book ‘The Checklist Manifesto’ Atul Gawande turned to the airline industry for case-studies on how to prepare emergency checklists. He discovered that these pioneers in the creation of a checklist for every scenario had quickly learnt that the first instruction on every list had to be ‘keep flying the plane’. Similarly, all may be in turmoil about you, but ‘keep offering leadership’ has to be at the top of your checklist.
As we note above, and much further research is confirming, happiness has many benefits. One easy way to introduce this into the work place is by opening a meeting with a ‘success round’. Very often in meetings we plunge straight into the business of the day. By starting the meeting by giving people a chance to share a recent success we not only boost people’s mood in the moment, we also prepare them to engage more productively with what ever is to follow, and we learn lots about what makes our colleagues tick.
This was the question posed to me recently by an HR Director taking up a new post with a big change agenda. He was attracted to the idea of positive change, but working with an organization with a long and successful history, he was challenged about how to galvanise the workforce into engaging with the necessary changes. I thought it was a great question and it has stayed with me.
Ways to use Positive Psychology Concept Cards: Ten ideas to get you started
General
You can use these cards in a number of ways to stimulate discussion; create commonality and motivation; and to identify agreed action. Some general ideas are:
- Use the cards as they stand, the questions and the action points
- Use a rating scale ‘To what extent is this present in our team/organization/group at the moment on a scale of 1-10? What would we like to be? How can we move towards this?’etc.
- As a prioritizing tool. ‘Which five of these are most key to our future success/our development/our strategy?’
- As playing cards. Each person has some. Someone starts by laying down a card they think is important (to the topic under discussion) explaining why they think so, the person who thinks they can build on this with one of the cards in their hand lays it down with ‘yes and…’. This is a cooperative card game, with no winners or losers.
Introducing the Positive Psychology Concept Cards
The concepts reflect key findings from positive psychology research of things that make a positive difference to organisational life. Each card lists the benefits of the concept, provides three questions to stimulate discussion, and is followed by three pointers for development. Each is introduced briefly below, arranged in four groups.
I recently met Dr. Gervase R. Bushe (Professor of Leadership and Organisational Development at the Beedie School of Business, Simon Frasier University, Vancouver), a leading expert on Appreciative Inquiry and associate with numerous consulting groups, as well as author of ‘Clear Leadership: Sustaining Real Collaboration and Partnership at Work’ (Davies Black: London), and gave him a copy of my book. He was very complimentary and gracious enough to send me an endorsement which I have included below.
Endorsement of ‘Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations’. By Sarah Lewis, Wiley-Blackwell, 2011.
Reviewed by Gervase R. Bushe
At the recent WAIC conference I fell into conversation with Stefan Cantore. Stefan is busy thinking about ‘our love affair with problems’ in preparation for writing a chapter for a forthcoming publication (details at end). We had a great discussion about this that stayed with me and caused me further thought.
How do we know when we encounter a problem? While completing a personality profile questionnaire recently I noticed that I have a problem with the word problem. As the questionnaire asked me variations on how I deal with problems, I struggled to answer: the questions just didn’t connect. It would seem that just don’t think in terms of problems and problem-solving: I don’t notice when I encounter them.
At a conference attended by over 500 people from 42 nations, with 9 keynotes by names like David Cooperrider, Diane Whitney, Ken Gergen, Gervase Bushe and Ron Fry, and innumerable workshop sessions and poster presentations, my experience of the conference could only ever be partial. Here are some of the best bits for me.
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